PRIVACY POLICY

Website owner details:

COMPANY NAME CTB GROUP HANDLING S.L.
TAX ID (NIF) B66056441
DOMAIN www.ctbgroup.es
POSTAL ADDRESS CTRA. PRATS DE LLUÇANES, N550, NAVE 3, 08208 SABADELL (BARCELONA)
EMAIL ADDRESS l.soler@ctbgroup.es
PHONE 937168782
REGISTRATION NUMBER / ADDITIONAL DATA

Data protection

In accordance with the regulations currently in force and applicable to the protection of personal data, we inform you that your data will be incorporated into the processing system owned by CTB GROUP HANDLING S.L., with Tax ID B66056441, registered office at CTRA. PRATS DE LLUÇANES, N550, NAVE 3, 08208 SABADELL (BARCELONA). Below is information on the processing activities carried out:

PROCESSING ACTIVITIES CARRIED OUT

Web form commercial actions Purpose: Collection, registration, and processing of data for the purpose of handling your inquiries and/or requests, as well as advertising and commercial prospecting.
Retention period: for as long as consent is maintained, unless otherwise required by law.
Legal basis: The consent of the data subject.
Data Type:
Basic data: First and last name, Email address
Website user management Purpose: Collection, registration, and processing of user data.
Retention period: for as long as consent is maintained, unless otherwise required by law.
Legal basis: The consent of the data subject.
Data Type:
Basic data: First and last name, Email address
Cookie installation Purpose: Management and installation of cookies.
Retention period: for as long as consent is maintained.
Legal basis: The consent of the data subject.
Data Type:
Basic data: Email address, IP address
Newsletter Purpose: Management of the newsletter subscription, in order to send the corresponding communications.
Retention period: for as long as consent is maintained.
Legal basis: The consent of the data subject.
Data Type:
Basic data: First and last name, Email address
Web form management Purpose: To handle your inquiries and/or requests.
Retention period: for as long as consent is maintained.
Legal basis: The consent of the data subject.
Data Type:
Basic data: First and last name, Email address, IP address

Rights of data subjects

CTB GROUP HANDLING S.L. informs Users that they may exercise their rights of access, rectification, restriction, erasure, portability, objection to the processing of their personal data, and the right not to be subject to automated decisions, including profiling, before the Data Controller, as well as the right to withdraw any consent given.

  • Right of Access: This is the user’s right to obtain confirmation as to whether their data is being processed and, if so, the specific personal data being processed and legal information about the processing (purposes, legal basis, retention periods, disclosures, source of the data, etc.).
  • Right of Rectification: This is the data subject’s right to have inaccurate or incomplete data corrected. In relation to the website, this can only be satisfied with respect to information under the website’s control — for example, removing comments published on the website itself, or images or web content containing the user’s personal data.
  • Right to Restriction of Processing: This is the right to have the purposes of processing originally established by the data controller limited in certain cases.
  • Right to Erasure: This is the right to have the user’s personal data erased, except as provided for under the GDPR itself (freedom of expression and information, retention obligations, the formulation, exercise, or defense of claims, etc.).
  • Right to Portability: The right to receive the personal data that the user has provided, in a structured, commonly used, and machine-readable format, and to transmit it to another controller when the processing is based on consent or on the performance of a contract and is carried out by automated means.
  • Right to Object: This is the user’s right to prevent the processing of their personal data, or to have such processing ceased by the website, when the processing is based on legitimate interest or public interest, or in the case of direct marketing.
  • Right not to be subject to automated decisions, including profiling: Where the processing is not necessary for entering into or performing a contract, nor authorized by European Union or Member State law, nor based on consent, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • Right to withdraw consent: For any processing based on your consent, you have the right to withdraw it at any time, free of charge.

To exercise any of the data protection rights described above, please follow these instructions:

  • Submit a written request to the address CTRA. PRATS DE LLUÇANES, N550, NAVE 3, 08208 SABADELL (BARCELONA) (for the attention of CTB GROUP HANDLING S.L.), or by email to l.soler@ctbgroup.es.
  • The request sent by the personal data subject requesting the exercise of rights must take the following into account:
    • You must provide reliable proof of identity, and if there are doubts regarding the identity of the requester, you will be asked to remedy the request (e.g., by providing further information, such as your ID number, a copy of your ID document, the email address you provided, etc.).
    • The request may be made by a legal or voluntary representative, provided they are duly identified and authorized by the data subject (through the data subject’s express authorization to exercise the highly personal rights regulated under personal data protection law).
    • The request must specify what is being sought (the right(s) to be exercised). If it does not refer to a specific processing activity, a response will be provided in relation to all processing activities affecting your personal data. If you request information about a specific processing activity, only information about that activity will be provided. If the request is made by phone, you will be asked to submit it in writing and will be informed how to do so and to which address it should be sent. Information will never be provided over the phone.
    • Postal or email address for notification purposes.
    • Supporting documents for the request being made, where necessary.
    • The requester must use a means that allows proof of the sending and receipt of the request.

Finally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if you become aware of, or believe, that any fact may constitute a breach of applicable data protection regulations.

CTB GROUP HANDLING S.L. undertakes to adopt the technical and organizational measures necessary, in accordance with the level of risk associated with the processing activities carried out and described in this section, so as to guarantee their integrity, confidentiality, and availability.

SOCIAL MEDIA PRIVACY POLICY

In accordance with the regulations currently in force and applicable to the protection of personal data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), CTB GROUP HANDLING S.L. informs users that it has created a profile on the social network(s) Facebook, Instagram, and LinkedIn, with the main purpose of advertising its products and services.

CTB GROUP HANDLING S.L. details:

  • TAX ID (NIF): B66056441
  • ADDRESS: CTRA. PRATS DE LLUÇANES, N550, NAVE 3, 08208 SABADELL (BARCELONA)
  • EMAIL: l.soler@ctbgroup.es

The user has a profile on the same social network and has decided to follow/join the page created by CTB GROUP HANDLING S.L., thereby showing interest in the information published on the network. By joining our page, you provide us with your consent for the processing of any personal data published on your profile.

The user may at any time access the privacy policies of the social network itself, as well as configure their profile to ensure their privacy.

CTB GROUP HANDLING S.L. has access to and processes the user’s public information, in particular, their contact name. This data is used only within the social network itself. It is not incorporated into any processing system.

Rights of data subjects

Regarding the rights of access, rectification, restriction of processing, erasure, portability, and objection to the processing of your personal data, which you have and which may be exercised before CTB GROUP HANDLING S.L. in accordance with the GDPR, please note the following nuances:

  • Right of Access: This is the user’s right to obtain information about their specific personal data and the processing that has been or is being carried out, as well as available information about the source of such data and the disclosures made or planned.
  • Right of Rectification: This is the data subject’s right to have inaccurate or incomplete data corrected. This can only be satisfied in relation to information under the control of CTB GROUP HANDLING S.L. — for example, removing comments published on the page itself, or images or web content containing the user’s personal data.
  • Right to Restriction of Processing: This is the right to have the purposes of processing originally established by the data controller limited.
  • Right to Erasure: This is the right to have the user’s personal data erased, except as provided for under the GDPR itself or other applicable regulations that require its retention, in due time and manner.
  • Right to Portability: The right to receive the personal data that the user has provided, in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to Object: This is the user’s right to prevent the processing of their personal data, or to have such processing ceased by CTB GROUP HANDLING S.L.

CTB GROUP HANDLING S.L. will carry out the following actions:

  • Access to the profile’s public information.
  • Publication on the user’s profile of any information already published on the CTB GROUP HANDLING S.L. page.
  • Sending personal and individual messages through the social network’s channels.
  • Page status updates that will be published on the user’s profile.

The user can always control their connections, remove content that no longer interests them, and restrict with whom their connections are shared; to do so, they must access their privacy settings.

Publications

Once a user has joined the CTB GROUP HANDLING S.L. page, they may post comments, links, images or photographs, or any other type of multimedia content supported by the social network. In all cases, the user must be the owner of such content, hold the copyright and intellectual property rights to it, or have obtained the consent of any affected third parties. Any posting on the page — whether text, graphics, photographs, videos, etc. — that violates or is likely to violate morals, ethics, good taste, or decency, and/or that infringes, violates, or breaches intellectual or industrial property rights, the right to one’s own image, or the law, is expressly prohibited. In such cases, CTB GROUP HANDLING S.L. reserves the right to immediately remove the content and may request that the user be permanently blocked.

CTB GROUP HANDLING S.L. will not be held responsible for content freely published by a user.

The user must bear in mind that their posts will be seen by other users, and is therefore primarily responsible for their own privacy.

Any images that may be posted on the page will not be stored in any processing system by CTB GROUP HANDLING S.L., but will remain on the social network.

Contests and promotions

CTB GROUP HANDLING S.L. reserves the right to run contests and promotions, in which users who have joined its page may participate. The rules for each of these, when the social network’s platform is used for that purpose, will be published on it, always in compliance with the LSSI-CE and any other applicable regulations.

The social network does not sponsor, endorse, or administer any of our promotions in any way, nor is it associated with any of them.

Advertising

CTB GROUP HANDLING S.L. will use the social network to advertise its products and services; in any case, if it decides to process your contact data for direct commercial prospecting purposes, it will always be done in compliance with the legal requirements of data protection regulations and the LSSI-CE.

Recommending the CTB GROUP HANDLING S.L. page to other users so that they too may enjoy the promotions or stay informed about its activity will not be considered advertising.

Below, we provide the link to the privacy policy of each social network:

Last updated: May 18, 2026

Solutions in logistics machinery, industrial storage, and technical support for the logistics, industrial, and construction sectors. Over 35 years of international experience and distributors of leading brands in the Caribbean.

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